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The Osaka storefront · A facade alternating white onyx with mirrored stainless steel. Ⓒheart relation
The Osaka storefrontA facade alternating white onyx with mirrored stainless steel. Ⓒheart relation
Daily retail

A brand whose three stores all sat above the ground floor just took a ground floor on Japan's second most expensive street (Osaka, Retail)

2026.09.18

Her lip to, a Japanese brand that sells 5.5 billion yen a year through its own online store alone, opens in Shinsaibashi, Osaka on September 26. All three of its existing stores sit above the ground floor. The new one takes the ground floor of a corner where Midosuji meets Nagahori-dori.

1.Her lip to opens an Osaka store on September 26. The address is the ground floor of the Toho Building in 1-chome Nishi-Shinsaibashi, Chuo-ku, and hours run from 11am to 8pm. Until now the brand listed only three stores officially. House of Herme in Omotesando sits on the second floor, Lumine Shinjuku Lumine 2 on the second, JR Nagoya Takashimaya on the fifth. Osaka is the first one you walk into straight from the street, without climbing stairs.
2.The Toho Building is a 13-story rental office put up in 1971. It stands on the corner where Midosuji meets Nagahori-dori, one minute on foot from Shinsaibashi Station. CBRE's survey put street-level rents here at a fresh record in the second quarter of 2026, with vacancy at 0.0%. Only Ginza costs more nationwide, and this street now sits above Omotesando and Harajuku.
Shinsaibashi-suji arcade · The foot traffic behind a 0.0% vacancy rate. ⒸWPPilot·Wikimedia Commons (CC BY-SA 4.0)
Shinsaibashi-suji arcadeThe foot traffic behind a 0.0% vacancy rate. ⒸWPPilot·Wikimedia Commons (CC BY-SA 4.0)
Street-level retail on Midosuji · Luxury brand buildings lined up along the same boulevard. ⒸMr.ちゅらさん·Wikimedia Commons (CC BY-SA 4.0)
Street-level retail on MidosujiLuxury brand buildings lined up along the same boulevard. ⒸMr.ちゅらさん·Wikimedia Commons (CC BY-SA 4.0)
3.White onyx covers the front, with fluted mirrored stainless steel columns set between the panels. The stone carries its veining into the light, while the metal beside it chops up the traffic signal across the road and throws it back in pieces. Inside the glass, the wallpaper is canal blue, the color the brand signs its work with. Natural stone runs across the middle of the floor and the clothes hang from brass rails. The phrase the company chose is SECOND HOUSE.
Osaka opening visual · The floral dress released ahead of the opening. Ⓒheart relation
Osaka opening visualThe floral dress released ahead of the opening. Ⓒheart relation
4.One thing separates it from Omotesando. House of Herme has Café de Herme attached, with a menu built together with LATTEST, an espresso bar in Omotesando. Osaka has no cafe. It opens an hour earlier instead.
How the first store was announced · An underground passage ad for the Omotesando opening in July 2022. Ⓒheart relation
How the first store was announcedAn underground passage ad for the Omotesando opening in July 2022. Ⓒheart relation
Lumine Shinjuku store · The opening visual for the third store, which launched in September 2025. Ⓒheart relation
Lumine Shinjuku storeThe opening visual for the third store, which launched in September 2025. Ⓒheart relation
5.The first two days run by reservation, and free entry begins on the third. When it gets crowded, numbered tickets go out, and some people get to stand near the front of that line. They are SWAN members, the top tier of the Club Hers reward program. Spend more than 35,000 yen including tax and a pouch comes with it, while Osaka-only items and the limited-color shopping bag are sold separately.
A shopping bag you pay for · The limited-color bag issued for the opening. Ⓒheart relation
A shopping bag you pay forThe limited-color bag issued for the opening. Ⓒheart relation
The gift pouch · A pouch given with purchases above a set amount. Ⓒheart relation
The gift pouchA pouch given with purchases above a set amount. Ⓒheart relation
6.Started in June 2018, the brand has sold through one channel only, its own online store. A dress runs between 22,000 and 25,000 yen. Popular pieces have sold out one minute after release, and Japanese outlets report waiting lists of 10,000 people before a drop. Eight years of getting people to pay that much without touching the garment.
Brand campaign image · Selling the scene before the clothes. Ⓒheart relation
Brand campaign imageSelling the scene before the clothes. Ⓒheart relation
Photographs hung in a row · An opening ad that laid out scenes instead of product details. Ⓒheart relation
Photographs hung in a rowAn opening ad that laid out scenes instead of product details. Ⓒheart relation
7.By June 2023, five years in, the brand was releasing 500 items a year with a staff of around 100. The offer is not a new wardrobe but one piece you want today, handed over again next week. Cut the deliberation short enough and the worry about sizing arrives after the worry about selling out.
8.There are six member tiers. BLOOM, ROUGE, PEARL, DIAMOND, GRACE, then SWAN, reset every June 1. Fall short of a tier's annual spend and you drop. Only for SWAN does the company keep the criteria to itself. All it says is that invitations go out by June 3.
9.In an online-only clothing business the most expensive line item is a size that does not fit. Shipping both ways, inspection and restocking labor pile on, and a customer burned once hesitates at the next order. Someone who has tried the garment on gets it wrong less often after that. A ground-floor store does that job. It is not where the revenue gets booked.
10.The company behind the brand is heart relation. For the year ended December 2023 it reported 2.931 billion yen in sales, 300 million yen in operating profit and 161 million yen in net profit. For the year ended March 2026, sales came to 5.591 billion yen, up 26%.
11.The company now belongs to someone else. yutori, listed on the Tokyo Stock Exchange Growth Market, took 51% for 1.683 billion yen in August 2024, then bought the rest for 1.96 billion yen in April 2026. Founder Haruna Kojima received roughly 1.82 billion yen personally. Part of that came as 53,600 newly issued yutori shares rather than cash, and she stays on as representative.
12.Scale both prices up to the full equity and you get 3.3 billion yen in 2024 and 4.0 billion yen in 2026. Sales grew 91% over that stretch while the price on the company rose 21%. As a multiple of annual sales, 1.13 times fell to 0.72 times. A company whose growth rate had jumped more than tenfold changed hands at a cheaper multiple.
매출은 91% 늘고, 회사 값은 21% 올랐다 단위 억 엔 · 회사 값은 두 차례 지분 거래가를 지분 전부 기준으로 환산한 것 매출 2023년 12월기 29.3 매출 2026년 3월기 55.9 회사 값 2024년 8월 지분 51%를 16.83억 엔 33.0 회사 값 2026년 4월 남은 49%를 19.6억 엔 40.0 ※ 한 해 매출 대비 배수 1.13배(2024년) → 0.72배(2026년). 결산 시점이 달라 같은 달의 비교는 아니다.
Why the price got cheaperSales growth against growth in the price put on the company.
13.The store's floor area has not been disclosed. A typical floor in this building is 156.1 square meters, so the ground floor is probably close to that (estimate). Apply the Shinsaibashi average directly and rent alone passes 13 million yen a month, but this spot is a boulevard corner rather than the middle of the arcade, so a figure below the average fits better.
노면점 임대료 (2026년 2분기) 단위 만 엔 · 평당 월 상정 계약 임대료, 공익비 포함 긴자 공실률 0.0% 29.8 심사이바시 공실률 0.0% 28.0 오모테산도·하라주쿠 공실률 0.1% 25.6 ※ CBRE 재팬 리테일 마켓뷰 2026년 2분기. 세 곳 모두 조사 이래 최고치.
Second only to GinzaMonthly rent per tsubo and vacancy across three streets.
14.At 150,000 to 200,000 yen per tsubo, rent runs 7 to 9.5 million yen a month (estimate). Holding rent to 15% of sales means selling 560 to 760 million yen a year. At an average ticket of 25,000 yen, that is 61 to 83 transactions a day. Eighty a day in a store of roughly 156 square meters is tight. Read this store as a sales floor and the math does not close.
15.yutori began in 2018, when Takanori Kataishi built it out of a vintage clothing community. ZOZO took a majority stake in July 2020, and after the December 2023 listing on the Tokyo Stock Exchange Growth Market, ZOZO's share fell to around 20%. Consolidated sales for the year ended March 2026 rose 71.4% to 14.234 billion yen, though net profit slipped to 310 million yen. The business importing and selling Korean clothing brands grew fourfold in a year.
16.A company raised online buys a brand raised online and puts it on the ground floor of the second most expensive street in the country, having valued that brand at 0.72 times annual sales. Anyone trying the same thing in Korea runs into tiers first. Sorting store entry by online purchase history is done here too, but when membership tiers and personal data sit split between the web store, the shop and a loyalty vendor, that queue does not work at the door. The first thing to fix is not the interior. It is the contract that puts customer data in one place.
Daily Retail #040 · 2026.09.18
Sources: PR TIMES·heart relation (2026.9.14 release on the Osaka street-level store opening September 26: address Nishi-Shinsaibashi 1-1-13 Toho Building 1F, hours, SECOND HOUSE concept, white onyx, mirrored stainless steel, canal blue, limited items, pouch threshold), FASHIONSNAP (2026.9.14 report on the Osaka store), dtimes (2026.9.16 two reservation days, numbered tickets, SWAN priority entry, limited-color shopping bag), Her lip to official site (STORE list, House of Herme address and hours, Café de Herme, LATTEST, six Club Hers tiers and undisclosed SWAN criteria), Meieki Keizai Shimbun (2025.2.22 JR Nagoya Takashimaya store), PR TIMES·heart relation (2022.6.20 House of Herme; 2025 Lumine Shinjuku Lumine 2 store), WWDJAPAN (2024 yutori's 51% stake for 1.683 billion yen, results for the year ended December 2023, Kojima's shareholding), FASHIONSNAP (2026.4.13 full subsidiary at 1.96 billion yen, 1.82 billion yen in personal proceeds, 53,600 new shares; 2026.5.14 yutori results for the year ended March 2026), ZOZO (2023.11.24 yutori listing approval notice), Nikkei Real Estate Market Information·CBRE (Q2 2026 rents of 298,000 yen in Ginza, 280,000 yen in Shinsaibashi, 256,000 yen in Omotesando and Harajuku, plus vacancy), Buil Bank·Office Navi (Toho Building completed 1971, 13 floors, typical floor 156.1 square meters, one minute from Shinsaibashi Station, facing Nagahori-dori), Nikkei XTREND (2023, 500 items a year, around 100 staff, sellout and waiting list records).
Floor area, actual rent and breakeven sales are estimates built from the building's typical floor area and area rent surveys, since no figures have been disclosed. The two heart relation results cover different period ends and are not a like-for-like comparison.